Feature description


  • Languages

  • Search

  • Editable zoom level

  • Roads

  • Structure of a road

  • Road types

  • High-precision roads

  • Road details

  • Drawing a road

  • When to double digitize?

  • Places

  • General info

  • Place attributes

  • Add a place

  • Communities

  • Status quo

  • Map moderation system

  • Review community changes

  • General


      At the moment, we support 36 languages. To choose your preferred language, go to the right corner of the 'service bar' and click on the language option. A pop-up menu with the available languages will open. If you don’t see your language, don’t worry: the number of languages will increase over time.

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      Click "Find an area to edit" in the search bar. Type the location you’re looking for, then choose one of the suggested search results or press the enter key.

      Search for a country or city – Type the name and choose from the suggested search results.

      Search for city and street name – Type a city and street name, separated by a comma.

      Search with geographical coordinates – Use the following format: 11.96129 / 79.72232 (latitude/longitude) or comma-separate both values. You’ll be redirected to the exact position and automatically zoomed to 'road editing level'.

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      Editable zoom level

      Roads, places and house numbers can be edited at different zoom levels. For roads, you can edit from zoom level 16 and higher, while for places and house numbers, it’s level 18 and higher.

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      Structure of a road

      A mapped road is formed by the body of the road and shape points.

      Types of shape points:

      Node: These diamond-shaped if they connect to one or more other links, or circular-shaped if they are not connected to another road at its beginning or end.

      Shape Point: Shape points define the shape of a link. If two links cross each other as over- and underpass, a shape point will be created to define that crossing which is not a junction at level. Halfway between two shape points you will find a tiny dark dot. By clicking and dragging it you will create an additional shape point there.

      If you move a sub shape point to a new position, it turns into a main shape point, and new sub shape points will be created between it and other main shape points.

      Node: Round shape at the beginning and end of a road, also called start point and end point.

      TIP: For a straight road, don’t geocode any shape points between the start and end point (to avoid wobbly geometry). For a curving road, shape points are necessary to describe it precisely. Don’t use of shape points excessively in this case.

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      Road types

      The road type describes the relevance and hierarchical classification of a road in the transport network and is used to optimize route calculations.

      Criteria that will help you select the road type:

      Highway: A major road with the maximum legal speed limit that runs between larger cities, states or countries.

      • Are outside and inside a city

      • Are for vehicular access only [no pedestrians allowed]

      • Have separated road beds [multi-digitized]

      • Have in general higher speed and greater number of lanes

      • Connect local, country and international locations [direction sign information]

      Main Road: A major road with a faster speed limit that runs through urban areas or between cities.

      • Are outside the city, can be country roads with road numbers

      • Allow a fast, direct connection to highways or local and country locations [also to international locations]

      • Can have separated road beds, higher speed, greater number of lanes and road numbers that can be used as indicators

      Local Access road: A public road that runs through a city or neighbourhood, or connects small towns with each other.

      • Are within a city, can be streets connecting the suburbs or sub-centres to each other and provide connectivity with main roads

      • Outside cities connect villages with each other, providing the best connection and closing the gap between main roads [and then motorways]

      Residential Road: A public road that allows vehicular access to apartment buildings, businesses or public facilities alongside it.

      • Are in neighborhoods or villages and don’t need to connect cities, countries or international locations

      • Have a speed limit and limited number of paved or unpaved lanes

      • Have no road numbers but could have a street name

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      High-precision roads

      What is a high-precision road?

      This type of road has a more complex geometry that was collected by HERE field experts using special GPS equipment and other tools to increase geometrical accuracy. High-precision roads afford better positioning, more precise turn guidance and better display of other location content in relation to road geometry. These roads are also used as one type of sensor for 'Advanced Driver Assistance Systems’ applications (ADAS).

      How do I identify high-precision roads?

      Open the ‘Tools menu’ at the bottom right. Turn on the option ‘High-precision roads’ in the ‘Check for' section. Roads that are part of the high-precision road network will be highlighted. Also, if you select a high-complexity road, you’ll see a lock icon in the details panel. This indicates that the road shape can’t be modified because it belongs to the high-precision road network.

      Can I edit a high-precision road?

      You can change attributes unrelated to the spatial accuracy, and you can modify info for places located along the road. You can connect new roads, but it’s not possible to change the shape of any high-precision road.

      Why can’t I edit the shape of a high-precision road?

      Adding, moving or deleting nodes or whole roads can break the geocoding of attributes, thereby misaligning their spatial accuracy, or harm other complex features. This can create inconsistencies in the high-precision road network.

      What can I do if the shape of a high-precision road has changed?

      If the geometry has changed significantly, please send us a map change report. For example, there were road works, the road or part of the road doesn’t exist anymore, the course of the road was changed, or the junction configuration, turn lanes or exit lanes were changed.

      To send a report, select the road or right click to open the context menu. Next, select 'Report map changes'. Choose 'Road' for the type of change and then select the appropriate type of road report. Give as much detail as you can. For more information about reporting changes, see 'Report a Map Error or Change'.

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      Road details

      Road details:

      Road name: Give the local name of the road and the language in which the name is given. It’s possible to add multiple names or road numbers.

      Average speed: Choose the range that best describes the average speed of vehicles driving on this road.

      Direction of travel: Indicate the permitted direction of travel on a road. Select ‘2-way’ if the traffic can flow legally in both directions. Otherwise, indicate the correct one-way direction.

      Total number of lanes: Sum the number of road lanes in both directions of travel for two-way roads, or in one direction for one-way roads.

      Paved: Choose this if most of the road surface is made or tarmac (asphalt) or other paving substance.

      Poor pavement: Choose this if the road surface consists mainly of uneven or broken pavement.

      Vehicles allowed: Refers to the type of vehicles that are legally permitted to use the road. Click each option to indicate if access is allowed or not.

      1. No vehicles allowed: Choose this when vehicular traffic is not allowed.
      2. Local vehicular traffic only: Choose this when vehicular traffic is limited to local residents only.
      3. Motorcycles: Choose this when motorized, two-wheeled passenger vehicles used for private transportation are allowed.
      4. Cars: Choose this when individual passenger vehicles used for private transportation are allowed on the road.
      5. Taxis: Choose this when individual passenger vehicles used for public transportation and charging a fee are allowed on the road.
      6. Buses: Choose this when buses used for public transport are allowed.
      7. Emergency vehicles: Choose this when emergency vehicles like police cars, fire trucks or ambulances are allowed on the road and where there is enough physical space to let them through.
      8. Delivery vehicles: Choose this when commercial vehicles with 2-3 axles used for delivering goods are allowed.
      9. Trucks: Choose this when heavy goods vehicles with more than two axles and designated for transporting goods are allowed.
        Do not choose this options for roads that have legal restrictions specifically against trucks, or weight restrictions which effectively restrict heavy goods vehicles with more than two axles.

      Structure type: Specify the structure type of a road.

      • A tunnel is a covered passageway through or under an obstruction.
      • A bridge is a structure that allows a road or walkway to pass over another road, railway, waterway or valley.
      • If a road is neither on a bridge nor inside a tunnel, choose ‘open road’.

      Good for cycling: Choose this if the road is good for riding a bicycle on. (Only residential roads)

      Toll: A toll road is one for which a fee is charged in order to use the road. These are typically motorways or freeways for which the fee varies with distance traveled. (Only local access, main and motorway))

      Pedestrian are allowed: Choose this if pedestrians are allowed to walk on this road.

      High traffic road: Choose this if the road is often busy or congested.

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      Drawing a road

      Start by adding the most important roads  (e.g., highways, main roads, local access roads) and add residential roads and trails later. That way, you avoid staggered geocoding and have a smoother workflow.

      Once you’ve drawn a road, check that:

    • For a straight road, no shape points between the start and end are geocoded (to avoid wobbling geometry).

    • For a curvy road, sufficient shape points are added to describe it precisely, but avoid excessive use of shape points.

    • All crossings are defined if the new road goes over or under other road

    • -Select 'Intersects' if the roads cross at grade level

      -Select overpass if the new road runs above the other road

      -Select underpass if the road runs below the other road

    • You’ve added a road name if you know it.

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      When to double digitize?

      Use a double-digitized road when you add a motorway or when there are significant road separators (e.g traffic islands, central reservation, median strip) along the stretch of a road. In these cases, separate the roadbeds and create roads for each travel direction.

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      General info

      Places are points of public interest, such as hospitals, businesses, monuments, etc. If you want to add the correct position of your private home or office, add a house number, not a place.

      So that place information can be used later for navigation purposes, places in Map Creator are always associated with a road (if there’s one nearby) by a routing point.

      When adding new places, you’ll see a line and a red circle. This is the 'routing point' and is the shortest distance between a place and a road that can be reached by car. By default, it’s always set to the nearest available road, but you can move it. In map creator we take the information of the road associated to the routing point to display the address (road name). In some situations, the routing point might not correspond to the actual postal address.

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      Place attributes

      For places, you can add these details, (*adding these attributes helps speed up the validation process):

      *Place category: The ‘kind of place this is’. Categories are grouped in topics. (Mandatory)

      *Food type: Only for certain categories

      *Name: The official name of the place. Don’t include the type of the place with the name (e.g. Restaurant, Hotel, Hospital, etc.).

      Chain: The brand or trade name of the place

      *Address: House number only. The street or road name will be derived from the associated routing point. The city, state and postal code information will be derived from the map viewport, you dont have to worry about it.

      *Telephone: The land-line number of the place, if available. Leave off country code and leading zero of the area code. Give the area code and phone number separated by a dash. Avoid any characters other than numbers. Do not separate extensions.

      Email address: The email address of the place, if available. For example,

      Website: The URL of the business website of the place, if available.

      Wheelchair access: Whether or not the place is wheelchair-accessible

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      Add a place

      1. Select the “Add place” option   

      2. Click on the map to set the location of the place

      3. Choose one of the main place categories

      4. Select a subcategory from the drop down menu

      5. Add a name

      6. Then give as much information as possible. Adding the information of the highlighted fields can help speed up the validation process

      Keep in mind: Specific place types have also specific attributes. For example, a restaurant needs a food type, a petrol station needs to have a 24-Hour flag (if open around the clock).


      Status quo

      • We’ve had active HERE Map Creator communities in many countries since January 2013.

      • We’re reaching out to hundreds of universities, local authorities, companies, public service organizations, NGO’s and tourism boards worldwide. So far, more than 300 of these expert communities have signed up, and the number is growing rapidly.

      • In both cities and rural areas, these communities will help keep our maps fresh and rich with points of interest.

      • In the fast-growing emerging countries, these expert communities will add local road networks so that their community is on the map.

      • We’ll focus on using communities to complement our maps, even where we already use industrial capture methods.

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      Map moderation system

      To maintain accuracy and ensure map quality, we’ve established a community map moderation approach whereby the HERE team verifies edits before adding them to the base map.

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      Review community changes

      Confirming community edits is a big part of our quality assurance and responsibility for the maps we deliver to you and others. Community changes need to be reviewed before being published. You can help speed up the process by reviewing changes made by others.

      How the review process works

      Everyone can review changes made by others, correct them if necessary or tell us if they are correct ('Yes' counter) or not ('No' counter). These changes will still undergo other internal quality checks but our HERE team will consider your feedback when accepting or rejecting changes.


      • You can’t review a change you’ve made yourself.

      • You can’t review the same edit twice.

      • If someone edits an object that had already some reviews, the counter will be reset.

      How to review community changes

      1. Sign in to Map Creator

      2. Zoom in to editing level of an area your are familiar with

      3. Click the 'To be review' option on the 'side navigation bar'

      4. A list of recent changes will appear if there are any in the current map area you are looking at.

      5. Select the entry on the list you want and review the changes. The last change made to the object is shown in green. The previously approved value is shown in gray.

      6. Click on the pencil icon if you would like to correct or add more information.

      7. Click on the 'Yes' button if you are sure the information is correct and you think we should add this to the map.

      8. Click on the 'No' button if you are sure the information is not correct or fake and we shouldn't add it to the map.

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